Want to make someone's day, every day?
Are you keen to join a multicultural team? Lufthansa InTouch could be the perfect place for you to spread your wings. Join the exciting world of air travel - become part of our international team and help make someone's day, every day. We assist our passengers in the following languages: German, Hebrew, Greek, Italian, Polish, Russian, Ukrainian, Romanian, Bulgarian, Hungarian, Serbian, Croatian, Czech and Spanish.
So what is it like to be Customer Service Consultant?
Every caller is different
Want to bring a smile to someone's face? Like to be part of an international team? Interested in working with Europe's only 5-star airline? Every call is different, every day full of new challenges. Join us today. And make someone's day, every day.Start video
A Typical Day for a Customer Service Consultant
Become a Home-Based Agent
What if you could work from home, instead of going to an office every day?
In July 2015 we launched a Home-Based Agent concept that enables Customer Service Consultants to assist passengers from home. What started as a groundbreaking enterprise has now developed into a highly specialised team handling a variety of services to customers. It's just one more way to stay on top of our game.
Want to Work at Lufthansa InTouch?
Have a look at our recruitment process below and follow the easy steps.