Before the flight, on board and after arrival - we assist customers from more than 90 countries in more than 30 languages, 24 hours a day.
Booking Tickets
We handle flight reservations and ticket sales. We also manage Special Service Requests like advanced seat reservation, special meals and mobility assistance.
Miles & More
Lufthansa loyalty programme - We assist members of the Miles & More programme with miles accrual and account maintenance, provide baggage tracing services, and handle Customer Feedback Management.
Online check-in
We assist passengers with check-in procedures (online, mobile or telephone check-in) and information about airport lounges, airport dayrooms, First Class Terminals, baggage, and services.
"We commit ourselves to an excellent quality of service. It is our passion to create a personalised experience for all passengers flying with the airlines of the Lufthansa Group."
- Tobias Voegtlin CEO, Lufthansa InTouch
7 Reasons why
Attractive performance based bonus reflecting your commitment and performance
Travelling the world with great employee discounts
Unlimited work contract and outstanding expat support
Multisport Card & Cafeteria – free vouchers for sport and cultural activities
Lunch vouchers – partially sponsored meal tickets
Extensive support with visa process and relocation
Professional training and development in an international environment
"Our key to success is you. We look forward to welcoming you to our multicultural and professional environment in Brno."